All of Flourishing Tresses LLC. products are only made with natures best ingredients. Each product is sealed to ensure that the item is fresh, and therefore we are unable to accept returns or exchanges. We want to ensure that our customers are happy so if you have received an incorrect order please let us know within 5 days of receiving the delivery of your product. customerservice@flourishingtresses.com

At this time we can only ship to the US no international shipping is available at this time. Unfortunately we can only ship to physical addresses, no P.O. Boxes at this time can be accepted as an appropriate address for shipping. Please ensure that you have verified the address you would like to send your products to as Flourishing Tresses LLC. is not responsible for items that get delivered to a wrong address based on the purchaser providing incorrect shipping addresses. Items will only be shipped once the payment has been accepted and verified.